ADP Timecard Tool [Protected]
ADP’s Timecard tool is a core component of its Workforce Now platform — used by hundreds of thousands of employees weekly across diverse industries to track hours and submit time for payroll. Although it's an enterprise B2B product, users expect the same clarity and responsiveness they get from consumer-grade (B2C) tools.
TLDR Overview
2024
Role: Lead UX Designer
Team: 1 Backend Product Owner (remote), 1 Frontend Product Owner (remote), 3 Developers, 1 Content Designer (remote)
Timeline: Resumed and completed within ~2 months after paused 2 years due to shifting priorities
Challenge: Redesign ADP’s Timecard tool in Workforce Now to improve usability, accuracy, and consistency across desktop and mobile. The legacy tool created friction for employees and managers, leading to frequent errors and support tickets.
Focus Areas: UX QA, Task flows, error handling, collaborating across product and engineering
Impact: Simplified time entry, reduced task errors, and aligned the experience with ADP’s OneUX system, improving adoption across enterprise clients.
Use Case details are under NDA and password protected.
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