I'm a Lead UX & Product Designer Crafting Intuitive, Human-Centered Experiences Across Consumer and Enterprise Platforms.
12 years designing consumer and enterprise digital products for 16M+ monthly users at ADP, LegalZoom, and Disney, taking products from concept to shipped across web, mobile, and emerging platforms.
My background in Architecture and IT gives me a systems thinking lens most designers don't have. I design how things work, not just how they look. Increasingly, that includes AI.
Retaining LegalZoom's Largest Enterprise Client Through a Zero-to-One B2B2C Benefits Platform
I led design as the sole UX designer on LegalZoom's first B2B2C benefits platform, taking it from concept to shipped MVP in 5 months, retaining their largest enterprise client, and expanding the company into a new market ahead of its 2021 IPO.
Expanded New Business
B2B2C HR Benefits Space
Role
Lead UX Designer (sole)
MVP Design & Launch
5 Months
Secured Client with
45K Employees
Driving Engagement Through UX Redesign of a 100K+ User Compliance Platform
ADP’s Compliance On Demand platform served over 100K clients but was constrained by a legacy experience that limited engagement and scalability.
I led the end-to-end UX redesign, aligning the platform to a new design system and ecosystem goals. The result was a more intuitive, cohesive experience that significantly increased engagement and consultation bookings.
Community Site Traffic
143% Increase
Revenue Ecosystem
$20.6B Parent Co.
Consultation Bookings
80% Increase
Role
Lead UX Designer
ADP published this promotional video about the redesigned product.
Case Study details are under NDA and password protected.
Reducing Errors and Support Calls for 16M+ Users Across ADP's Mission-Critical Timecard Platform
For 2.5 years as the sole Lead UX Designer, I owned UX across 23 initiatives on ADP's Workforce Now Timecard, a compliance-critical time-tracking tool used by 16M+ employees globally. I streamlined time entry patterns to reduce errors and support calls at scale.
Role
Lead UX Designer (sole)
HEART Metrics
Improved Task Success & Happiness
Of 23 Initiatives Designed
9 Shipped
Designed in 2.5 years
23 Initiatives
Image intentionally blurred under NDA.
Bridging Physical and Digital for Disney Guests to Reduce In-Park Friction Through Mobile Ticket-Linking on iOS and Android.
As Senior Interaction Designer on Disney's My Disney Experience app, I designed the ticket-linking flow from 0→1 for iOS and Android, reducing friction for guests connecting physical park tickets to digital ride reservations and FastPass bookings.
Earlier work from 2014, included for its direct Disney guest experience relevance.
Role
Senior Interaction Designer
Platform
iOS and Android
Google Play
4.2 / 5 Stars
iOS App Store
4/5 Stars
Design & AI Toolkit
Tools that I rely on or have experimented with for my Product Design.
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Adobe Bridge -
Arcade -
Axure -
ChatGPT Plus -
Claude Sonnet 4 -
Figma -
Galaxy AI -
Gemini Pro -
iMovie -
Loom -
Miro -
NotebookLM -
Perplexity Pro -
Photoshop -
Sketch -
Squarespace 7.1 -
v0
How I Approach AI
I see AI as a collaborator that, when designed responsibly, helps people move faster while staying in control. In my AI Photo Culler project, I prototyped AI-powered workflows inside Adobe Bridge, making machine learning suggestions explainable while ensuring photographers kept creative authority. This sharpened my understanding of how to design AI features that are clear, trustworthy, and genuinely useful.
In my own workflow, I use AI to uncover patterns in feedback, generate design variations, and synthesize information. I use it responsibly as an expert-in-the-loop guiding every step rather than handing over the wheel.
See how I applied these principles in the AI Photo Culler project, including experiments with 6 different vibe coding tools.
Want to go deeper? Explore my full AI approach and tool stack on the My AI Approach page.
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