ADP Compliance On Demand Website [Protected]
Compliance on Demand is a B2B application aimed at businesses, from small startups to large enterprises.
It’s designed to assist them in understanding and staying compliant with various regulations and obligations related to payroll, HR, and other areas.
BEFORE
Legacy Compliance On Demand homepage. All hard coded, no design system components, complex and dense information. Low engagement and took time to find valuable content.
AFTER
New Compliance On Demand homepage. Used ADP’s new design system components with simplified UI increased engagement and reduced time needed to find valuable content.
ADP posted this video of the finished product on YouTube to boost awareness and adoption.
TLDR Overview
Role: Lead UX Designer
Team: 1 Product Manager, 3 Developers, 1 Content Designer
Timeline: 1 year, phased delivery across releases
Challenge: Redesign Compliance on Demand to migrate to a new CMS, align with ADP’s OneUX system, and create cohesion with Workforce Now.
Focus Areas: Information architecture, workflows, prototypes, cross-team workshops
Impact
Modernized COD with CMS migration and OneUX alignment, improving Engagement, Time on Task, navigation and usability for HR teams. The redesign increased confidence in compliance readiness and positioned the product for stronger sales adoption.
Measured over 3 months:
Traffic to community site: Clicks grew from 46 (legacy) to 112 (new) = 143.5% increase
Traffic to Littler site: Clicks grew from 16 (legacy) to 58 (new) = 262.5% increase
Number of Consultations: Grew from 50 (legacy) to 90 (new) = 80.0% increase
Total Visitors: Grew from 554 (legacy) to 854 (new) = 54.2% increase
Total time on site: Seconds reduced from 172 (legacy) to 149 (new) = 13.4% decrease
Case Study details are under NDA and password protected.
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